At Divinetrack, we value our customers and strive to provide the highest quality products and services. We understand that there may be circumstances where you might need a refund or return, and we are committed to ensuring a fair and transparent process in accordance with Razorpay’s payment guidelines.

Once a payment is successfully completed through our Razorpay gateway, it is considered final. However, if you believe there has been an error or if you have been charged incorrectly, you may contact our support team within 7 days of the transaction. All refund requests will be carefully reviewed and processed only if they meet the eligibility criteria.

Refunds, once approved, will be initiated to the original payment method used during the transaction. Please allow 7 to 10 business days for the refund to reflect in your account. Refund timelines may vary depending on your bank or payment provider, and Divinetrack shall not be held responsible for any delays caused by them.

We do not offer refunds for services already rendered, digital products accessed, or once a project has been initiated unless explicitly stated otherwise in a written agreement. In case of duplicate payments or technical errors during the transaction, eligible amounts will be refunded after verification.

All requests for returns or refunds must be made in writing to divinetrack.in@gmail.com, along with proof of payment and details of the issue faced. Our team will respond to your request within 48 hours and provide further instructions if your case qualifies for a refund.

By making a purchase on Divinetrack, you acknowledge and accept the terms of this Returns & Refunds Policy. We reserve the right to update or modify this policy at any time, and any changes will be reflected on this page.